Q: Can I order online?
A: Yes, you can start the ordering process here. 
 

Q: What payment methods do you accept?
A: Checks or cash are preferred. All major credit cards are accepted.

Q: What is your turnaround time?
A: Our turnaround time depends on the job, but generally it’s 7-10 days after final art approval and completion of the credit card authorization form. Please note that sometimes garments are back ordered from our manufacturers, which will cause a delay.

Q: Can you make me a custom design?
A: Yes, we offer graphic artwork services for a fee.

 

Q: How do I receive my order?

A: You are more than welcome to pick them up from our shop in Eastlake. We can deliver it to you for $50 or ship it to you directly for additional costs (depending on order size)

Q: Which file types are accepted for artwork?

A: Your artwork should be in vector format.

Additional charges apply if we have to vector and/or digitize your art.

The art needs to be 200 dpi or better. 300 dpi is recommended.

Web page artwork is only 72 dpi and is not suitable for printing.

Q: Does the price change per garment item when you mix sizes?
As long as the sizes are between XS-XL, the price does not change per garment item. XXL and up garments are $2.00 extra per item, per size increase.
 

Q: Do you have minimum quantities?
A: A minimum of 12 pieces for screen printing, and 6 pieces for embroidery. If less, we will be happy to fulfill, but may have to add a small order fee. 

Q: Can you print on custom areas of the shirt or just standard front and back?
A: Yes, we can print your custom logo or image almost anywhere on a garment. Additional charges may apply.